Communication
Emailer
- How can I add a volunteer's specific profile or scheduling information to an email?
- What is a Token?
- A volunteer says they are not getting emails from MSP. How can I check this?
- Why are some of my emails ending up in volunteers' Spam/Junk folders?
- When certain volunteers reply to my emails, their reply is bounced back to them! What is going on?
- Manage your volunteers' automatic email settings from their profiles
Text (SMS) Messaging
- Open SMS account for sending text messages to volunteers
- Turn on automatic SMS / text message reminders for volunteers
- Text volunteers their scheduled dates
- How can I close my text messaging account?
- Send text message reminders to volunteers that specifically request to receive them
- What happens if volunteers reply to a text message I send?
Automatic Emails
- How do I turn off reminder emails for volunteers who have requested a sub?
- How do I remove a volunteer from automatic emails?
- Automatically send emails about open positions in the coming week
- How do I know if automatic emails are going out or if a specific volunteer got an automatic email?
- How can I turn on automatic email reminders?
- Update the "From" address used for automatic emails