Communication

Emailer

• How can I add a volunteer's specific profile or scheduling information to an email?
• What is a Token?
• A volunteer says they are not getting emails from MSP. How can I check this?
• Why are some of my emails ending up in volunteers' Spam/Junk folders?
• When certain volunteers reply to my emails, their reply is bounced back to them! What is going on?
• Manage your volunteers' automatic email settings from their profiles

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Text (SMS) Messaging

• Send text message reminders to volunteers that specifically request to receive them
• What happens if volunteers reply to a text message I send?
• How can I send a text message to a group of volunteers?
• Change when automatic text reminders are sent

Automatic Emails

• How do I turn off reminder emails for volunteers who have requested a sub?
• How do I remove a volunteer from automatic emails?
• Automatically send emails about open positions in the coming week
• How do I know if automatic emails are going out or if a specific volunteer got an automatic email?
• How can I turn on automatic email reminders?
• Update the "From address" used for automatic emails

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Mailing Labels

• Is it possible to print to a different sized mailing label?
• Can I generate mailing labels for just individuals on the current schedule?

Offline Volunteers

• Print emails that can then be mailed to volunteers without internet access
• Identify and Filter for Offline Volunteers