Error: "Authentication Error"

Follow

If your mobile device is displaying an authentication error, please try:

  1. Updating the app
  2. Deleting the app storage
  3. Uninstalling and reinstalling the app to reset the connection between your phone and the database. 

If problems persist, please check https://rotundasoftware.statuspage.io/ before reaching out to support with your organization id, username, iOS or Android version, and app version for assistance. 

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