Web Terminal Setup Recommendations for Multilingual Churches


The text displayed in the Web Terminal can be edited to say whatever we want, in English or in another language, such as Spanish. This means that if we want to, we can set up the Web Terminal so that every page displays the text in English and Spanish - we just need to manually type up that text ourselves.

Alternatively, we could also set up custom tokens for use in the Web Terminal that would display English text to English-speaking users and Spanish text to Spanish-speaking users. Here is how we would set that up:

  1. Go to the Web Terminal pane in MSP.
  2. Click on the "Token" menu and choose "Token options..." from the drop-down menu:
  3. In the new pop-up box, click on "Custom Tokens" heading in bold on the left. (If "Custom Tokens" is not bolded, un-check "Show only tokens that are included in the content of this tab" in the far lower left corner of the pop-up window to the left of the "Cancel" button. "Custom Tokens" should now be bold.)
  4. When prompted, "Custom tokens can be used to further customize the text generated for each volunteer. Would you like to show controls for custom token now?", click "OK".
  5. Click the "New..." button to create a new token. Be sure to give the token a name with no spaces, similar to other tokens used by MSP. If we want to, we can use the underscore character (_) in place of spaces. This token will be for our Spanish-speaking volunteers to see in the Home tab of the Web Terminal -- in this example, we'll name it "WT_Home_Text_Spanish":
    After naming the token, click "OK" to close out of the pop-up.
  6. Now, enter the text we want this token to display. For this token, we need to enter the text that we want our Spanish-speaking volunteers to see in the Home tab of the Web Terminal:
  7. After entering this text, click on "Only show this token for volunteers passing | this filter..." to set up rules for who will see this token. The Edit Filter window will open, and from here we can set up either a ministry-based filter or a service-preference-based filter for our token. 
  8. After following the instructions from either of the articles linked in step 7, we should now see a check mark next to "Only show this token to volunteers passing | this filter..." for our token.
  9. Repeat steps 5 through 8, this time creating a token called "WT_Home_Text_English" containing the text that we want our English-speaking volunteers to see in the Home tab of the Web Terminal and filtering for all of our English-speaking volunteers instead.
  10. Click "OK" to close out of the Token Options window and be taken back to the Web Terminal pane.

Now that we've created our custom tokens, we need to add them to the Home tab of the Web Terminal.

  1. Go to the Home tab of the Web Terminal pane in MSP.
  2. Click on the "Token" menu, hover your cursor over "Custom Tokens", and add each of our new custom tokens one at a time from the drop-down menu:
  3. When you are finished, both tokens should be listed in the Home tab of the Web Terminal pane:
  4. Click Commit Changes to apply this change

Now when volunteers log into the Web Terminal, the text they see in the Home tab will either be in English or in Spanish, depending on which filter they pass! If we are concerned that some volunteers might see both tokens, we can refine our filters to ensure that they will only see one.

Note: The tokens we set up here are for the Home tab of the Web Terminal. If we want each tab of the Web Terminal to be set up this way, we will need to make additional English and Spanish custom tokens for each of the tabs of the Web Terminal.

Powered by Zendesk