Make sure a volunteer is scheduled for only the service preferences listed in their profile by marking one specific setting within that volunteer's profile.
- Go to your Volunteers pane
- To edit a volunteer, highlight their name in the list and click the “Edit Volunteer” button. (You can also mass-edit a group of volunteers at the same time.)
- Once you have the appropriate volunteer(s) selected, click the "Edit Volunteer" button.
- Right above the "Services preferences" box, check the "Schedule only at these times" box.
NOTE: If you are editing the profile of an individual volunteer and they do not have any service preferences listed, you will need to add at least one preference in order to check mark this box.