MSP Scheduling Tip: Personalize automatic emails sent through MSP

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Include helpful tips or contact information in the auto emails generated by MSP! This means you can personalize the automatic emails that are sent for scheduled service reminders, assignment confirmations, swap accepts and swap requests. You can even change font size and color!

Step by step: Customizing emails sent through the Web Terminal

  1. All auto emails are controlled from the Web Terminal Settings dialog. Go to the Web Terminal pane in MSP and click the "Web Terminal Settings..." button at the top.
  2. In the Settings dialog that opens, click on the heading on the left that corresponds to the form/email you want to customize. For example, to customize the text of the email a volunteer receives when they sign up for an open position, click on the Assignments heading on the left.
  3. You will see the subject line of the email that is sent (which you can also customize), and then an "Edit Email Body..." button - click the "Edit Email Body..." button.
  4. Add in any important notes, contact information, or message that is relevant for volunteers to know when they get this email. You can even change font size and color.

NOTE: It is not recommended you remove any of the special tokens in these emails, as some of them actually do the work of managing who is sent an email and when.

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