How do I uninstall MSP from a computer I no longer have access to?

If your computer crashes or is lost or stolen, you can still remove the license by going to MSP's License Login page. At the top, you will see links that say "license information | billing settings | manage installations | SMS account." Click on "Manage Installations" and you will see a list of all your licensed computers. Click the "Deactivate" button next to the computer you would like to remove. 
Now you can follow the steps to download and install MSP:
  1. Go to the MSP download page and click the "Download" link in the center of the page.
  2. After the program downloads, click on the file, choose "Run" if prompted, and follow the install screens. 
  3. Once installed, MSP will require your Activation Code and administrator password. When asked, enter your Activation code and select "License." 
Have more questions? Submit a request


Powered by Zendesk