Send a screenshot from your computer

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On a PC

Hold the Ctrl key and push the "Print Screen" or "PRT SC" button in the upper right-hand corner of your keyboard. 

Then, open an email or click reply to an existing email and use CTRL+V to paste the image into the body of your email. If that does not work, you can open a program that handles pictures, like Paint or Word, and paste the image into the document. 

On a Mac

Hold Shift + Command + 4 and you will see "crosshairs" - drag these around the item you want to take a screenshot of and this will be saved automatically on your desktop.  Attach this to your email. 

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