"Not one of X's preferred services"


If the Conflict Report lists "Not one of X's preferred services", this is likely because of a setting in their volunteer profile. When a service preference has the "only as..." after it, this tells the program two things:

  1. the volunteer should only be scheduled in that ministry at that time, and
  2. the volunteer should not be scheduled in that ministry at any other time.

To fix this, go to X's profile and double-click on the "[service] only as [ministry]" preference, and un-check the "only as" option. Click OK and you will then be able to place her at another service in that ministry with no problem.

Powered by Zendesk