If yearly service times are not appearing online in the My Profile tab of the Web Terminal for volunteers to add to their preferred serving times, it is due to a setting in the Web Terminal Settings dialog. To allow volunteers to add yearly service times to their list of preferred services:
- Go to the Web Terminal pane inside of MSP and click on the "Web Terminal Settings..." button that appears at the top of the tab.
- In the new dialog box that appears, click on the "Profile Changes" pane on the left and then the "Service preferences" sub-heading that will appear below that.
- Check the fourth box down that says, "Allow volunteers to see and request yearly services as a preference." Click OK in this window and then the "Commit Changes" button and volunteers will then be able to add yearly service times to their profile.