What is the difference between an Admin and a Leader?

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When working with MSP, there are three distinct levels of involvement with the program:

1) Volunteers  

2) Leaders*

3) Admins 

The first is for the volunteers or ministers who are being scheduled by the software, and the next two levels are for administrators or leaders who will be working to manage the volunteers. 

Leaders are volunteers with web-based access to make changes to the schedules and volunteers in their ministries, as well as send email and text message announcements. Their privileges can be limited to fit their role. 

There are two types of Admins in MSP.  Installation admins require having a downloaded copy of MSP licensed to their machine, counting as one of your installations to the license. Web Admins are able to make changes to the MSP database from the Admin view of the Web Terminal. 

Below are the key differences between an Installation Admin, Web Admin and a Leader, to help you decide which level of access is needed. Please note that additional privileges are being added to Web Admins in upcoming releases!

 

Installation Admin

Web Admin 

Leader 

Accessibility

Installed copy of software, counts as installation for the license

Web-based access through Web Terminal. Can be accessed via any web device such as a tablet or smartphone

Web-based access through Web Terminal. Can be accessed via any web device such as a tablet or smartphone

Volunteers

Add, modify, and delete volunteers from the database

Add, modify, and delete volunteers from the database

Can modify volunteer profiles online, but cannot add or delete volunteers

Schedules

Create schedules, add or delete services, run the auto-scheduler, make schedules live, post schedules to the Web Terminal, and export to Word, Excel, etc.

Modify schedules online:

  • Add and remove services 
  • add and remove positions
  • swap/change scheduled volunteers
  • fill empty positions
  • request substitutes on behalf of volunteers

Modify schedules online (only for those ministries and/or services the leader is in charge of):

  • add and remove positions
  • swap/change scheduled volunteers
  • fill empty positions
  • request substitutes on behalf of volunteers

Rosters

Create/generate rosters for the Web Terminal, export rosters to Word, Excel, etc.

View rosters online

View rosters online

Web Terminal

Manage text/content on the Web Terminal

View text/content on the Web Terminal

View text/content on the Web Terminal

Worship and Liturgy planning

Upload resources

Post notes

Upload resources

Post notes

Upload resources

Post notes

Mobile App

No online privileges

The Admin tab is accessible via the mobile app

The Admin tab is accessible via the mobile app

Announcements

Send emails and texts to volunteers (anyone in the database)

Send emails and texts to volunteers (anyone in the database)

Send emails and texts to volunteers (only those in the ministries and/or at the services the leader is in charge of)

Web Forms

Process or delete pending web forms

No access to web forms

No access to web forms

* For help setting up a Leader, see the knowledge base article here. For licenses purchased after December 2015, Leaders are only available in the Plus Edition of MSP. Web Admins are also only available in the Plus Edition.

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