If a volunteer forgets their Web Terminal login information, use MSP's preconfigured email template to send it to them. The template already has the necessary tokens in place, making dealing with those "I forgot my username!" emails a breeze!
- From MSP's Emailer pane, click the "Settings..." button at the top of the screen.
- Under "Preconfigured templates," select the "Lost login info" template.
- At the top of the Emailer pane in the "Send to:" area, check the option furthest to the right that says, "Only these volunteers...". Select the volunteers you want to receive their login information.
NOTE: The email templates are fully customizable. We recommend personalizing the message by updating the text!
Alternatively, our system can send your volunteers their missing login info automatically. Just tell volunteers to click the "Forgot username or password?" link on the Web Terminal Login page.