When volunteers see this message, it is because of a setting to only allow volunteers to add service preferences that require the ministries they belong to. This can be an issue if you are adding a new ministry or service time to the schedule. To fix it:
- Go to the Web Terminal pane
- Click on Web Terminal Settings
- Click on Profile Changes
- Now select Service Preferences
- Make sure the box for "Only list active services that require a ministry for which the volunteer is qualified" is NOT checked
- Click OK and Commit Changes
Now volunteers should be able to add that preference to their profile.