Who will get a swap request email?

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A volunteer will get a swap request email, provided they meet the following criteria: 

  • They have swap requests turned on in their volunteer profile
  • They are qualified for the ministry/subdivision
  • If titles are turned on, they have the same title as the swap requested person
  • If they have the "schedule ONLY at these times" box checked, the service is listed in their preferred services (you can bypass this using the steps in this article)
  • They are not already scheduled for that service

Swap request emails will still go out, even if: 

  • A volunteer has a can't serve time listed
  • A volunteer is already placed in another service that weekend
  • A volunteer's serving frequency has been met
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